My computer crashed what should I do?

Q. It's brand new I got it 3 days ago. It has vista and it crashes before it can even start up. If it ever does start, my antivirus freaks out but syas it's not updated. Then it crashes. I can't get the update

A. I have same question to you.
My computer kept crashing with illegal operation errors.
At first I thought it was a virus, but my antivirus wasn't able to find anything wrong.
I ran your software and found over 300 errors!!!
After it corrected them, my computer was no longer crashing!
Thank http://fix-pc-freezing.com/Clean_Up_Center.htm for saving me a lot of time and headache! You fixed my PC when nothing else did!
fails it is time to reformat your hard drive and wipe your pc clean, this can take hours and you will probably need the data recovery disc that you should have got when you bought the pc.
Recommend tool: http://fix-pc-freezing.com/comparison.htm [if you do not have one]

hey i need help on etw it keeps crashing on start up appreciate help?
Q. etw(empire total war) keeps crashing on start up it used to run just fine on my cpu but recently its been crashing on start up it would go to the screen that would have the copyright and all that stuff and then it would close with a box that says etw has stopped working and windows is looking for a solution and never finds one please help the game has worked be for but lately has not i did this once be for but after a day or two worked it has been almost a week now pls help

A. I have same question to you.
My computer kept crashing with illegal operation errors.
At first I thought it was a virus, but my antivirus wasn't able to find anything wrong.
I ran your software and found over 300 errors!!!
After it corrected them, my computer was no longer crashing!
Thank http://fix-pc-freezing.com/Clean_Up_Center.htm for saving me a lot of time and headache! You fixed my PC when nothing else did!
fails it is time to reformat your hard drive and wipe your pc clean, this can take hours and you will probably need the data recovery disc that you should have got when you bought the pc.
Recommend tool: http://fix-pc-freezing.com/comparison.htm [if you do not have one]

Will my data files still exist on my pc after a non-destructive system recovery is executed?
Q. Using 1 of 8 HP recovery disks I ordered years ago, I just did a non-destructive system recovery on my HP pavillion 753 n pc. 2 days ago, , and it said my data files would not be destroyed.

During the process it shows winxp system files being copied/replaced. Upon completion and reboot, the win-xp professor cartoon sits there looking as stupid as me, and says 'you're now ready to start using winxp- click finish'. When i click finish, an hourglass comes up, and it stays frozen on this screen...

When i reboot again, it brings me right back to the same screen, with the same options...which leads to the same hourglass and the same freezing up again.

I have 4 questions, asked separately, in order to make sense of all this.

Here they are:
1. was I supposed to use all 8 disks, or is that just for a full system recovery option, which I did not perform?

2. I did check HP's support site (my equipment is totally obsolete over there) and i admit I had some peripheral hardware still attached when i did this, (stupid) and have since disconnected the printer, the headset, the modem, and the router. (I have NOT tried to boot up since I disconneced everything) So, do I have to do everything over again now, or will set-up continue once i boot up this time?

3. Question 3 is this: Is my data (personal files = folders with text, docs, pics, music, programs, creative media, etc, etc,) still on the pc, or is it all GONE as i suspect it is?

(No I don't have anything backed up anywhere, except on a few cds.
Some of the important stuff survived...a few years of tax docs, some family photos, .etc. I find that CD back-ups are painful and time-consuming, (even with helpful software) and somehow the cd drive stopped recognizing disks, just as it's doing again, on this pc, as welll..what the hell's going on?

4. If there was a virus (and I'm 98.9 % positive there was) is it all possible that it could have survived the recovery process?
(Listen to me..it sounds like we're discussing a hybrid creature in
a sci-fi film, DID SOMETHING SURVIVE THE DESTRUCTIVE BLAST!!!? (LOL)

Anyway, you don't have to be sarcastic or condescending in your reply, as i feel stupid enough already..I'm just looking for answers as to why it feels like I'm being persecuted every time i boot up my pc, or go on-line.

thnx -post-note;
The reason i did this in the first place was that my anti-virus was lame, and I'd just caught my THIRD virus (or root-kit virus) in less than 3 months. I don't surf wildly, and I only download from safe sites, yet I hear over and over about Messeger, Java, Flashplayer, IE older browsers (like i have) and a slew of other applications that actually generate viruses after malicious persons alter their functions. These vulnerabilities allow all kinds of probles, and each pc must have thirty or more ports connecting back to the internet, regardless of firewalls. I was to the point that everything i was trying to do, online or off, felt compromised, like the pc was literally fighting me!
(Anybody else ever feel like that-or is it just me??haha-right)
Anyway, I just got so frustrated I just started deleting sh__, even though i knew better.
I've also given Microsoft techs hundreds of dollars over the years, and I tried to fix this myself for once, without spending 3 days and more money. I deserve this, I know. I like to think I'm pc-savvy up to a
point, and yet i believe I just destroyed 6 years of my life's data in less than 5 minutes. End (it feels like the end anyway)

A. First and formost, stop using Internet Exploder! I use FireFox. I can vouch for Chrome, it's good, except google installs other crap to your PC that you might not want, I don't use it. Opera is decent. But Firefox is the best in my opinion "all around", regardless of speed or anything else, Firefox is "all around" the best, even if it lacks in a feature-by-feature comparison sometimes.

It is very rare that a virus can withstand a destructive restore, and rare also to survive a non-destructive/preservative restore.

That said, here are my recommendations in steps for you:

1: Insall CCleaner and run its cleaner and its registry cleaner. Fix all issues with the registry at once with it, it is safe.

2: Download and install AVG free, but ONLY install the anti virus part - disable the email, link scanner, search, etc - you ONLY want the resident shield anti virus free protection. It is good at that, but the following tools are better at the rest of the things you'll be disabling in AVG install.

3: Perform your first scan with AVG.

4: Download Malware Bytes Anti Malware and Spybot Search and Destroy. Run them both and clean up whatever they find. Do not install the Tea Timer for Spybot.

5: Download and install Spyware Blaster - this does not need to run to be effective, but DOES need to be updated from time to time. It will become your first line of defense, to lessen the frequency you'll need to scan and lessen the chances you will need to use MB or SS&D (step 4) again.

6: Download Auslogics Disk Defrag (you need to find it on cnet, the new versions are bundled, you only want the defrag) - defrag your drive. This is not a necessity, but it WILL improve performance on hard drives and will be useful to use at least once a month, I do it weekly or bi weekly and use the computer heavily.

This little "suite" I recommend you will keep your PC proper. It's all free.




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