Q. I have a trojan virus on a dell.
A. Performing a Factory System Recovery with Dell:
If you own a Dell computer system, you will be able to quickly and easily restore your Dell PC to factory condition in a few quick and easy steps:
1.Back up your data.
First and foremost, it is absolutely necessary to backup any data you want to save. Usually, reformatting and recovering a Dell system will result in the complete loss of any data added to the hard drive after it shipped from the factory. The usual place for personal data to reside in the My Documents folder. You can burn this info to CD/RW, or if you're on a LAN network, you can transfer the data from the Dell PC to another computer nearby. Do not forget to backup your Favorites folder and your Outlook or Outlook Express files--otherwise your address book and contacts will be lost.
2.Locate the Recovery Media
Most Dell computers will also have shipped with a software box that contains several types of media. This is the Windows CD and the various application CDs you will use to revert the system. If you cannot find these CDs, you'll need to visit the Dell website and navigate to the support section. Drivers are normally stored on their online database for quick recovery.
3.Installing XP on a Dell System
When you reboot with the Dell XP CD in the drive, you will come to this screen. It gives you the option to repair the installation or continue reinstalling a fresh copy of the Operating System. The repair will generally preserve your data and attempt to fix any corrupt or missing data. If you decide to proceed with reinstalling the Operating System, all data will be wiped from the drive.
To perform the repair, simply press R and the system will attempt to replace those corrupt files.
To install a fresh copy of Windows on your Dell computer, press the ESC key.
Once the install is complete, you will need to add the the driver disks one at a time until all hardware has been successfully installed.
You will then need to use the application CDs to recover any applications that came preinstalled on the system--such as MS Works, MM Office, Quicken, etc...
Hope this helps. Goodluck!
If you own a Dell computer system, you will be able to quickly and easily restore your Dell PC to factory condition in a few quick and easy steps:
1.Back up your data.
First and foremost, it is absolutely necessary to backup any data you want to save. Usually, reformatting and recovering a Dell system will result in the complete loss of any data added to the hard drive after it shipped from the factory. The usual place for personal data to reside in the My Documents folder. You can burn this info to CD/RW, or if you're on a LAN network, you can transfer the data from the Dell PC to another computer nearby. Do not forget to backup your Favorites folder and your Outlook or Outlook Express files--otherwise your address book and contacts will be lost.
2.Locate the Recovery Media
Most Dell computers will also have shipped with a software box that contains several types of media. This is the Windows CD and the various application CDs you will use to revert the system. If you cannot find these CDs, you'll need to visit the Dell website and navigate to the support section. Drivers are normally stored on their online database for quick recovery.
3.Installing XP on a Dell System
When you reboot with the Dell XP CD in the drive, you will come to this screen. It gives you the option to repair the installation or continue reinstalling a fresh copy of the Operating System. The repair will generally preserve your data and attempt to fix any corrupt or missing data. If you decide to proceed with reinstalling the Operating System, all data will be wiped from the drive.
To perform the repair, simply press R and the system will attempt to replace those corrupt files.
To install a fresh copy of Windows on your Dell computer, press the ESC key.
Once the install is complete, you will need to add the the driver disks one at a time until all hardware has been successfully installed.
You will then need to use the application CDs to recover any applications that came preinstalled on the system--such as MS Works, MM Office, Quicken, etc...
Hope this helps. Goodluck!
How to restore files deleted by Kaspersky?
Q. A folder containing documents (.doc) in my flash drive was deleted by Kaspersky antivirus because it contained Trojan. How can i restore them? I've searched in quarantine, the folder was not there. It wasn't quarantined but deleted. I clicked restore but it couldn't be restored because it was not found. I've also tried FreeUndelete but I couldn't restore it either. It says '0 structure of delete'.
Can anyone suggest how I can restore this folder? It's important and I have no backup in my notebook and PC.
Can anyone suggest how I can restore this folder? It's important and I have no backup in my notebook and PC.
A. You can often successfully recover deleted files from a PC, it all depends on what has happened since the files were deleted.
When you delete files the data itself isnât deleted, just the index entry that tells the system where the data for those files is located. The area containing the deleted data is also now marked as free space so it is available for any new files to be written there instead.
If and when that happens, then it is too late to recover your deleted files so it is very, very important to not save any new files or data to the device concerned.
One of the easiest ways to see if you can recover deleted files is to try some good file recovery software. One I used to use is asoftech photo recovery which you can download from site below
http://www.asoftech.com/apr/
Hope This Helps!
When you delete files the data itself isnât deleted, just the index entry that tells the system where the data for those files is located. The area containing the deleted data is also now marked as free space so it is available for any new files to be written there instead.
If and when that happens, then it is too late to recover your deleted files so it is very, very important to not save any new files or data to the device concerned.
One of the easiest ways to see if you can recover deleted files is to try some good file recovery software. One I used to use is asoftech photo recovery which you can download from site below
http://www.asoftech.com/apr/
Hope This Helps!
My laptop had a Trojan virus. So i reinstall the operating system and now its freezes when it's starting?
Q. I tried reinstaling the operating system cd again thats sucesfull . When i tried to install the application and recovery driver disk it would freze up.I was able to get it to load in safe mode. Now the computer frezes as i try and start it. It frezes in the microsoft windows xp screen when its loading.
A. Try reformatting the drive then reinstall the OS. By reformatting the drive, you will destroy all data on the drive, including the Trojan.
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