Q. My computer wouldn't start correctly, so I restored my laptop to its factory condition. I backed up my files on a disc, and used the recovery manager to get the files off of the disc back onto my computer. I was able to find my pictures and documents, (some of them), but I can't find my Internet favorites, which my HP Recovery Manager specifically said would be saved. Help would be greatly appreciated on how to find these.
A. After a full/destructive system recovery using F11 on HP and Compaq computers, the C: drive is reformatted and the operating system plus all programs are taken back to its factory state.. Sorry, but those files are basically gone... That is unless the files are extremely important. In such a case, you can contact a data recovery company such as Ontrack. It will cost a pretty penny but if its really worth it I will put the link in the sources box
How to use recovery discs for a computer?
Q. While reading a news website from Europe, a nasty virus was picked up and a fake "Windows Recovery" message was displayed. All my files and programs were wiped out. I have the recovery discs. How do I delete everything in the computer? Do I just put the recovery discs in and turn on the computer?
A. Like Trish said, you should be able to reformat your computer's hard drive by simply inserting the first recovery disk, choosing to reformat, and then following the on-screen instructions.
Below is a link to an article from the eHow website on how to reformat your computer's hard drive, which has some useful information.
http://www.ehow.com/how_6026_format-hard-drive.html
However, when you reformat your computer's hard drive, you're going to lose all of your files and data, so I'd suggest that you back up anything you'd like to keep beforehand. You could put any files you'd like to keep on a flash drive, external hard drive, a blank CD, or even the Internet.
Before you do, though, you may want to scan all of the files for viruses, just to be sure that you aren't saving infected files. Also, when you are ready to put them onto your computer again, I'd suggest that you scan them again, just to be sure they are safe.
In order to prevent your computer from getting infected with a virus or other malicious file or program in the future, I'd suggest that you run frequent antivirus scans, as well as frequent antispyware or antimalware scans.
If you need a free antivirus program, I would recommend that you try using Microsoft Security Essentials, which can be downloaded from the link below.
http://Microsoft.com/Security_Essentials
If you need a free antimalware program, I would suggest that you try using MalwareBytes, which can be downloaded from the link below.
http://MalwareBytes.org
Just so you know, I wouldn't suggest that you have more than one antivirus program installed on your computer at the same time, as they could end up conflicting with each other.
However, it is alright to have both an antivirus program and an antispyware or antimalware program installed on your computer at the same time.
Also, perhaps you should try using Mozilla FireFox, which is a free browser that is safer than Internet Explorer and can also be customized with a variety of free add-ons and themes. If you'd like to try using Mozilla FireFox, you can download it from the link below.
http://Mozilla.com
If you are unable to download or run any programs or are unable to remove this virus, perhaps you should boot your computer into Safe Mode with Networking, which you can do by restarting your computer and then pressing F8 while it's booting up, and then try to run these scans again.
Good luck and I hope I helped you!
Below is a link to an article from the eHow website on how to reformat your computer's hard drive, which has some useful information.
http://www.ehow.com/how_6026_format-hard-drive.html
However, when you reformat your computer's hard drive, you're going to lose all of your files and data, so I'd suggest that you back up anything you'd like to keep beforehand. You could put any files you'd like to keep on a flash drive, external hard drive, a blank CD, or even the Internet.
Before you do, though, you may want to scan all of the files for viruses, just to be sure that you aren't saving infected files. Also, when you are ready to put them onto your computer again, I'd suggest that you scan them again, just to be sure they are safe.
In order to prevent your computer from getting infected with a virus or other malicious file or program in the future, I'd suggest that you run frequent antivirus scans, as well as frequent antispyware or antimalware scans.
If you need a free antivirus program, I would recommend that you try using Microsoft Security Essentials, which can be downloaded from the link below.
http://Microsoft.com/Security_Essentials
If you need a free antimalware program, I would suggest that you try using MalwareBytes, which can be downloaded from the link below.
http://MalwareBytes.org
Just so you know, I wouldn't suggest that you have more than one antivirus program installed on your computer at the same time, as they could end up conflicting with each other.
However, it is alright to have both an antivirus program and an antispyware or antimalware program installed on your computer at the same time.
Also, perhaps you should try using Mozilla FireFox, which is a free browser that is safer than Internet Explorer and can also be customized with a variety of free add-ons and themes. If you'd like to try using Mozilla FireFox, you can download it from the link below.
http://Mozilla.com
If you are unable to download or run any programs or are unable to remove this virus, perhaps you should boot your computer into Safe Mode with Networking, which you can do by restarting your computer and then pressing F8 while it's booting up, and then try to run these scans again.
Good luck and I hope I helped you!
I just reloaded my windows vista and lost my data. How can I retrieve my word doccuments?
Q. I had virus on my computer and just reloaded my windows vista and lost my data. How can I retrieve my word doccuments?
A. If by "Reloaded" windows vista, you mean you reformatted windows vista, then it comes down to how much you want the documents, and a bit of luck.
**If you plan to recover the data, whatever you do, don't write ANY MORE data to your computer**
Technically, when you reformat, you don't actually "zero" the data, you simply remove the index entry, the reason for this is simple, to remove ALL of the data by overwriting takes a long time, a "quick format" takes only a few seconds, because it only removes index entries.
Now, if when you reinstalled windows vista, it wrote on the same physical sector of the disk as you had the word documents, they are gone, I will say that right now, that is the luck portion of that.
However, we are going to assume that you got lucky.
You can use recovery software to search and recover the data, no guarantee here, and, its not the most easy task, the files could be corrupted, or a number of other problems.
If you Really, REALLY want to get the data back and it is very important, contact a data recovery specalist, however, note, that this will be expensive, and you should only do it if you really want the data back.
Suggestions:
http://www.diskdoctors.net/windows-data-recovery/software.html
Good program for recovery of data.
http://www.recovery-experts.com/
If you really want it back, not concerned about cost, go there.
**If you plan to recover the data, whatever you do, don't write ANY MORE data to your computer**
Technically, when you reformat, you don't actually "zero" the data, you simply remove the index entry, the reason for this is simple, to remove ALL of the data by overwriting takes a long time, a "quick format" takes only a few seconds, because it only removes index entries.
Now, if when you reinstalled windows vista, it wrote on the same physical sector of the disk as you had the word documents, they are gone, I will say that right now, that is the luck portion of that.
However, we are going to assume that you got lucky.
You can use recovery software to search and recover the data, no guarantee here, and, its not the most easy task, the files could be corrupted, or a number of other problems.
If you Really, REALLY want to get the data back and it is very important, contact a data recovery specalist, however, note, that this will be expensive, and you should only do it if you really want the data back.
Suggestions:
http://www.diskdoctors.net/windows-data-recovery/software.html
Good program for recovery of data.
http://www.recovery-experts.com/
If you really want it back, not concerned about cost, go there.
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